/* Plataforma de Bots: claro é o padrão, escuro é opcional. Paleta da marca EvoluWill. */
:root{
  --marca:#0B1F44;          /* navy: o menu lateral */
  --marca-2:#12294F;
  --acao:#1D4ED8;           /* royal */
  --acao-hover:#2B5BE3;
  --ouro:#F4C020;
  --ouro-ic:currentColor;
  --fundo:#F4F6FA;
  --cartao:#FFFFFF;
  --cartao-2:#EEF1F6;
  --linha:#DDE2EB;
  --texto:#0A0C12;
  --texto-suave:#5B6474;
  --sucesso:#16A34A;
  --perigo:#DC2626;
  --atencao:#B7860B;
  --fundo-sucesso:rgba(22,163,74,.10);
  --fundo-perigo:rgba(220,38,38,.10);
  --fundo-atencao:rgba(244,192,32,.18);
  --fundo-acao:rgba(29,78,216,.09);
  --bolha-lead:#FFFFFF;
  --bolha-bot:#E7EEFF;
  --bolha-humano:#FFF6D6;
  --sobreposicao:rgba(8,23,53,.45);
  --sombra:0 1px 2px rgba(10,12,18,.06),0 4px 14px rgba(10,12,18,.05);
  --raio:12px;
  --fonte:"Inter",-apple-system,BlinkMacSystemFont,"Segoe UI",Helvetica,Arial,sans-serif;
  --fonte-titulo:"Archivo","Inter",sans-serif;
  color-scheme:light;
}
:root[data-tema="escuro"]{
  --marca:#15171F;
  --marca-2:#1E2130;
  --fundo:#0F1117;
  --cartao:#1A1D27;
  --cartao-2:#222634;
  --linha:#2C3142;
  --texto:#E9EDF5;
  --texto-suave:#9AA3B2;
  --sucesso:#4ADE80;
  --perigo:#F87171;
  --atencao:#F4C020;
  --fundo-acao:rgba(61,111,229,.18);
  --bolha-lead:#222634;
  --bolha-bot:#1D2B55;
  --bolha-humano:#3A3216;
  --sobreposicao:rgba(0,0,0,.6);
  --sombra:none;
  color-scheme:dark;
}

*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{font-family:var(--fonte);background:var(--fundo);color:var(--texto);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
button{font-family:inherit;cursor:pointer;border:none;background:none;color:inherit;font-size:inherit}
input,select,textarea{font-family:inherit;font-size:13.5px;color:var(--texto)}
a{color:var(--acao)}
.ic{flex:none;vertical-align:middle}

/* Esqueleto */
.app{display:grid;grid-template-columns:248px 1fr;height:100vh}
.menu{background:var(--marca);color:#E9EDF5;display:flex;flex-direction:column;padding:18px 12px;gap:4px;overflow-y:auto}
.marca{display:flex;align-items:center;gap:10px;padding:4px 8px 18px;cursor:pointer}
.marca-selo{width:34px;height:34px;border-radius:9px;background:var(--acao);display:grid;place-items:center;font-family:var(--fonte-titulo);font-weight:800;font-size:14px;color:#fff;position:relative}
.marca-selo::after{content:"";position:absolute;top:5px;right:6px;width:5px;height:5px;border-radius:50%;background:var(--ouro)}
.marca-nome{font-family:var(--fonte-titulo);font-weight:700;font-size:15px;line-height:1.15}
.marca-nome small{display:block;font-family:var(--fonte);font-weight:500;font-size:11px;color:#9AA3B2}
.menu-rotulo{font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:#7C879A;padding:14px 10px 6px}
.menu-item{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:9px;color:#C9D0DC;text-align:left;width:100%}
.menu-item:hover{background:rgba(255,255,255,.06);color:#fff;--ouro-ic:var(--ouro)}
.menu-item.ativo{background:var(--acao);color:#fff;--ouro-ic:var(--ouro)}
.menu-item .ponto{width:8px;height:8px;border-radius:50%;flex:none}
.menu-item .nome{flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.menu-eu{display:flex;align-items:center;gap:9px;padding:2px 4px 6px}
.avatar.pequeno{width:30px;height:30px;border-radius:8px;font-size:11.5px}
.menu-eu-nome{min-width:0;line-height:1.25}
.menu-eu-nome b{display:block;font-size:13px;color:#fff}
.menu-eu-nome span{display:block;font-size:11px;color:#9AA3B2;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.menu-rodape{margin-top:auto;padding-top:14px;border-top:1px solid rgba(255,255,255,.08);display:flex;flex-direction:column;gap:6px}

.principal{overflow-y:auto;display:flex;flex-direction:column;min-width:0}
.conteudo{padding:24px 28px 40px;flex:1;min-height:0;display:flex;flex-direction:column}
.conteudo>*{flex-shrink:0}

.cabecalho{display:flex;align-items:flex-start;gap:14px;margin-bottom:18px;flex-wrap:wrap}
.cabecalho h1{font-family:var(--fonte-titulo);font-size:23px;font-weight:700;line-height:1.2}
.cabecalho p{color:var(--texto-suave);font-size:13px;margin-top:2px}
.cabecalho .acoes{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}
.voltar{display:inline-flex;align-items:center;gap:6px;color:var(--texto-suave);font-size:12.5px;margin-bottom:6px}
.voltar:hover{color:var(--acao)}
.voltar .ic{transform:rotate(180deg)}

.abas{display:flex;gap:4px;border-bottom:1px solid var(--linha);margin-bottom:18px;overflow-x:auto}
.aba{display:flex;align-items:center;gap:7px;padding:9px 13px;color:var(--texto-suave);font-weight:600;font-size:13px;border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap}
.aba:hover{color:var(--texto)}
.aba.ativa{color:var(--acao);border-bottom-color:var(--acao);--ouro-ic:var(--ouro)}

/* Peças */
.botao{display:inline-flex;align-items:center;gap:7px;background:var(--acao);color:#fff;padding:8px 14px;border-radius:9px;font-weight:600;font-size:13px;white-space:nowrap}
.botao:hover{background:var(--acao-hover)}
.botao.vazio{background:transparent;color:var(--texto);border:1px solid var(--linha)}
.botao.vazio:hover{border-color:var(--acao);color:var(--acao)}
.botao.perigo{background:var(--perigo)}
.botao.pequeno{padding:5px 10px;font-size:12px}
.botao[disabled]{opacity:.45;cursor:not-allowed}
.menu .botao.vazio{color:#C9D0DC;border-color:rgba(255,255,255,.14);justify-content:center}

.cartao{background:var(--cartao);border:1px solid var(--linha);border-radius:var(--raio);box-shadow:var(--sombra);padding:18px}
.cartao h3{font-size:14.5px;font-weight:700;display:flex;align-items:center;gap:8px}
.cartao .sub{color:var(--texto-suave);font-size:12.5px;margin-top:2px}
.grade{display:grid;gap:14px;grid-template-columns:repeat(auto-fill,minmax(300px,1fr))}
.grade-2{display:grid;gap:14px;grid-template-columns:repeat(auto-fit,minmax(340px,1fr))}

.selo{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:2px 9px;border-radius:99px;background:var(--cartao-2);color:var(--texto-suave);white-space:nowrap}
.selo.verde{background:var(--fundo-sucesso);color:var(--sucesso)}
.selo.vermelho{background:var(--fundo-perigo);color:var(--perigo)}
.selo.amarelo{background:var(--fundo-atencao);color:var(--atencao)}
.selo.azul{background:var(--fundo-acao);color:var(--acao)}
.selo .bolinha{width:6px;height:6px;border-radius:50%;background:currentColor}

.campo{display:flex;flex-direction:column;gap:5px;margin-bottom:13px}
.campo label{font-size:12px;font-weight:600;color:var(--texto-suave)}
.campo input,.campo select,.campo textarea{background:var(--cartao);border:1px solid var(--linha);border-radius:8px;padding:8px 10px;outline:none;width:100%}
.campo textarea{min-height:76px;resize:vertical;line-height:1.45}
.campo input:focus,.campo select:focus,.campo textarea:focus{border-color:var(--acao)}
.campo .dica{font-size:11.5px;color:var(--texto-suave)}
.linha-campos{display:grid;grid-template-columns:1fr 1fr;gap:12px}

.chave{position:relative;width:38px;height:22px;border-radius:99px;background:var(--linha);flex:none;transition:background .15s}
.chave::after{content:"";position:absolute;top:3px;left:3px;width:16px;height:16px;border-radius:50%;background:#fff;transition:left .15s;box-shadow:0 1px 2px rgba(0,0,0,.25)}
.chave.ligada{background:var(--acao)}
.chave.ligada::after{left:19px}
.chave[disabled]{opacity:.5;cursor:not-allowed}

.chips{display:flex;flex-wrap:wrap;gap:6px}
.chip{padding:5px 11px;border-radius:99px;border:1px solid var(--linha);font-size:12.5px;color:var(--texto-suave);background:var(--cartao)}
.chip.marcado{border-color:var(--acao);background:var(--fundo-acao);color:var(--acao);font-weight:600}
.etiqueta{display:inline-flex;align-items:center;gap:5px;font-size:12px;background:var(--cartao-2);border-radius:6px;padding:2px 8px;margin:0 5px 5px 0}
.etiqueta button{color:var(--texto-suave);font-size:14px;line-height:1}
.etiqueta button:hover{color:var(--perigo)}

.vazio-msg{color:var(--texto-suave);font-size:13px;text-align:center;padding:30px 10px}
.aviso{display:flex;gap:10px;align-items:flex-start;background:var(--fundo-acao);border-radius:10px;padding:11px 13px;font-size:12.5px;margin-bottom:16px}
.aviso.amarelo{background:var(--fundo-atencao)}
.aviso .ic{color:var(--acao);margin-top:1px}
.aviso.amarelo .ic{color:var(--atencao)}

/* Visão geral dos clientes */
.cliente-cartao{cursor:pointer;display:flex;flex-direction:column;gap:12px;transition:border-color .15s}
.cliente-cartao:hover{border-color:var(--acao)}
.cliente-topo{display:flex;align-items:center;gap:11px}
.avatar{width:40px;height:40px;border-radius:10px;display:grid;place-items:center;font-weight:800;font-family:var(--fonte-titulo);color:#fff;flex:none;font-size:15px}
.numeros{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}
.numero{background:var(--cartao-2);border-radius:9px;padding:8px 10px}
.numero b{display:block;font-size:18px;font-family:var(--fonte-titulo)}
.numero span{font-size:11.5px;color:var(--texto-suave)}
.barra-funil{display:flex;height:8px;border-radius:99px;overflow:hidden;background:var(--cartao-2)}
.barra-uso{height:6px;border-radius:99px;background:var(--cartao-2);overflow:hidden}
.barra-uso i{display:block;height:100%;background:var(--acao)}
.legenda{display:flex;flex-wrap:wrap;gap:4px 12px;font-size:11.5px;color:var(--texto-suave)}
.legenda span{display:inline-flex;align-items:center;gap:5px}
.legenda i{width:8px;height:8px;border-radius:2px;display:inline-block}

/* Conversas */
.conversas{display:grid;grid-template-columns:270px minmax(0,1fr) 320px;gap:0;border:1px solid var(--linha);border-radius:var(--raio);background:var(--cartao);flex:1;min-height:520px;overflow:hidden}
.conversas.sem-depuracao{grid-template-columns:270px minmax(0,1fr)}
.lista-conv{border-right:1px solid var(--linha);display:flex;flex-direction:column;min-height:0}
.lista-conv .topo{padding:12px;border-bottom:1px solid var(--linha);display:flex;gap:8px}
.lista-conv .itens{overflow-y:auto;flex:1}
.conv-item{display:flex;flex-direction:column;gap:3px;padding:11px 14px;border-bottom:1px solid var(--linha);text-align:left;width:100%}
.conv-item:hover{background:var(--cartao-2)}
.conv-item.ativo{background:var(--fundo-acao)}
.conv-item .l1{display:flex;align-items:center;gap:6px;font-weight:600;font-size:13px}
.conv-item .l1 .nome{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conv-item .l2{font-size:12px;color:var(--texto-suave);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat{display:flex;flex-direction:column;min-height:0;background:var(--fundo)}
.chat-topo{display:flex;align-items:center;gap:10px;padding:11px 16px;border-bottom:1px solid var(--linha);background:var(--cartao);flex-wrap:wrap}
.chat-topo .quem{flex:1;min-width:0}
.chat-topo .quem span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.botao.so-icone{padding:6px 8px}
.chat-topo .quem b{display:block;font-size:14px}
.chat-topo .quem span{font-size:12px;color:var(--texto-suave)}
.mensagens{flex:1;overflow-y:auto;padding:18px 16px;display:flex;flex-direction:column;gap:8px}
.bolha{max-width:78%;padding:8px 12px;border-radius:12px;font-size:13.5px;line-height:1.45;border:1px solid var(--linha);position:relative;cursor:default}
.bolha .hora{display:block;font-size:10.5px;color:var(--texto-suave);margin-top:3px;text-align:right}
.bolha.lead{align-self:flex-start;background:var(--bolha-lead);border-bottom-left-radius:4px}
.bolha.bot{align-self:flex-end;background:var(--bolha-bot);border-color:transparent;border-bottom-right-radius:4px;cursor:pointer}
.bolha.bot.escolhida{outline:2px solid var(--acao)}
.bolha.humano{align-self:flex-end;background:var(--bolha-humano);border-color:transparent;border-bottom-right-radius:4px}
.bolha .autor{font-size:10.5px;font-weight:700;color:var(--acao);display:flex;align-items:center;gap:5px;margin-bottom:2px}
.bolha.humano .autor{color:var(--atencao)}
.bolha-midia{display:flex;align-items:center;gap:8px;background:var(--cartao);border-radius:8px;padding:7px 9px;margin-top:6px;font-size:12.5px}
.evento{align-self:center;font-size:11.5px;color:var(--texto-suave);background:var(--cartao);border:1px dashed var(--linha);border-radius:99px;padding:3px 11px;display:flex;align-items:center;gap:6px}
.compositor{border-top:1px solid var(--linha);background:var(--cartao);padding:10px 12px;display:flex;flex-direction:column;gap:7px}
.compositor .linha{display:flex;gap:8px}
.compositor input{flex:1;border:1px solid var(--linha);border-radius:9px;padding:9px 12px;background:var(--fundo);outline:none}
.compositor input:focus{border-color:var(--acao)}
.compositor .dica{font-size:11.5px;color:var(--texto-suave)}
.sugestoes{display:flex;gap:6px;flex-wrap:wrap}
.sugestoes .chip{font-size:11.5px;padding:3px 9px}
.sugestoes .chip:hover{border-color:var(--acao);color:var(--acao)}

.depuracao{border-left:1px solid var(--linha);display:flex;flex-direction:column;min-height:0}
.depuracao .topo{padding:12px 14px;border-bottom:1px solid var(--linha);font-weight:700;font-size:13px;display:flex;align-items:center;gap:7px}
.depuracao .corpo{overflow-y:auto;padding:14px;flex:1;display:flex;flex-direction:column;gap:12px;font-size:12.5px}
.dep-bloco h4{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--texto-suave);margin-bottom:6px;font-weight:700}
.dep-funcao{border:1px solid var(--linha);border-radius:9px;padding:9px 10px;background:var(--cartao-2)}
.dep-funcao code{font-family:ui-monospace,Menlo,monospace;font-size:11.5px;font-weight:700;color:var(--acao)}
.dep-funcao .par{font-family:ui-monospace,Menlo,monospace;font-size:11px;color:var(--texto-suave);margin-top:4px;word-break:break-word}
.dep-funcao .res{margin-top:5px;display:flex;gap:6px;align-items:flex-start}
.dep-funcao .res .ic{color:var(--sucesso);margin-top:1px}
.dep-etapa{display:flex;align-items:center;gap:6px;flex-wrap:wrap}

/* Kanban */
.kanban{display:flex;gap:12px;overflow-x:auto;padding-bottom:10px;flex:1;align-items:flex-start}
.coluna{flex:0 0 250px;min-width:0;background:var(--cartao-2);border-radius:var(--raio);display:flex;flex-direction:column;max-height:100%;border-top:3px solid var(--cor,var(--linha))}
.coluna.alvo{outline:2px dashed var(--acao);outline-offset:-2px}
.coluna-topo{display:flex;align-items:center;gap:7px;padding:11px 12px;font-weight:700;font-size:13px}
.coluna-topo .conta{margin-left:auto;font-size:11.5px;color:var(--texto-suave);font-weight:600}
.coluna-cards{padding:0 9px 10px;display:flex;flex-direction:column;gap:8px;min-height:60px}
.card-lead{background:var(--cartao);border:1px solid var(--linha);border-left:3px solid var(--acao);border-radius:9px;padding:10px 11px;cursor:grab;font-size:12.5px}
.card-lead:active{cursor:grabbing}
.card-lead b{display:block;font-size:13px;margin-bottom:2px}
.card-lead .ult{color:var(--texto-suave);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.card-lead .rodape{display:flex;gap:6px;margin-top:7px;flex-wrap:wrap;align-items:center}

/* Agentes e funções */
.agente-cartao{display:flex;flex-direction:column;gap:10px}
.agente-cartao .topo{display:flex;align-items:center;gap:10px}
.agente-cartao .topo .acoes{margin-left:auto;display:flex;gap:6px;align-items:center}
.mini-lista{display:flex;flex-direction:column;gap:5px;font-size:12.5px}
.mini-lista div{display:flex;gap:7px;align-items:flex-start}
.mini-lista .ic{color:var(--texto-suave);margin-top:2px}
.funcao-cartao .topo{display:flex;align-items:flex-start;gap:12px;margin-bottom:10px}
.funcao-cartao .topo .txt{flex:1}
.funcao-cartao code{font-family:ui-monospace,Menlo,monospace;font-size:11px;color:var(--texto-suave);display:block;margin:1px 0 4px}
.funcao-cartao.desligada .config{opacity:.45;pointer-events:none}
.quem-usa{font-size:12px;color:var(--texto-suave);margin-top:4px}

table.tabela{width:100%;border-collapse:collapse;font-size:13px}
.tabela th{text-align:left;font-size:11.5px;color:var(--texto-suave);font-weight:700;padding:8px 10px;border-bottom:1px solid var(--linha);text-transform:capitalize}
.tabela td{padding:8px 10px;border-bottom:1px solid var(--linha)}
.tabela tr:last-child td{border-bottom:none}
.midia-icone{width:38px;height:38px;border-radius:9px;background:var(--fundo-acao);color:var(--acao);display:grid;place-items:center;flex:none}

/* Painel lateral de edição */
.painel-fundo{position:fixed;inset:0;background:var(--sobreposicao);z-index:50;display:flex;justify-content:flex-end}
.painel{width:min(560px,100%);height:100%;background:var(--cartao);display:flex;flex-direction:column;box-shadow:-10px 0 30px rgba(0,0,0,.15)}
.painel-topo{display:flex;align-items:center;gap:10px;padding:16px 20px;border-bottom:1px solid var(--linha)}
.painel-topo h2{font-size:16px;font-weight:700;flex:1}
.painel-corpo{flex:1;overflow-y:auto;padding:18px 20px}
.painel-rodape{display:flex;justify-content:flex-end;gap:8px;padding:12px 20px;border-top:1px solid var(--linha)}
.fechar-x{width:30px;height:30px;border-radius:8px;border:1px solid var(--linha);display:grid;place-items:center;color:var(--texto-suave);font-size:18px}
.fechar-x:hover{border-color:var(--acao);color:var(--texto)}
.opcao-radio{display:flex;gap:9px;align-items:flex-start;padding:9px 11px;border:1px solid var(--linha);border-radius:9px;margin-bottom:7px;cursor:pointer;text-align:left;width:100%}
.opcao-radio.marcada{border-color:var(--acao);background:var(--fundo-acao)}
.opcao-radio .bola{width:15px;height:15px;border-radius:50%;border:2px solid var(--linha);flex:none;margin-top:2px}
.opcao-radio.marcada .bola{border-color:var(--acao);background:radial-gradient(var(--acao) 45%,transparent 50%)}
.opcao-radio b{display:block;font-size:13px}
.opcao-radio span{font-size:12px;color:var(--texto-suave)}

/* Caixa da casa (assets/caixa.js) */
.modal-fundo{position:fixed;inset:0;background:var(--sobreposicao);z-index:100;display:grid;place-items:center;padding:16px}
.modal-caixa{background:var(--cartao);border:1px solid var(--linha);border-radius:14px;padding:20px;width:100%;max-width:440px;box-shadow:0 20px 50px rgba(0,0,0,.2)}
.modal-cabecalho{display:flex;align-items:center;gap:12px;margin-bottom:8px}
.modal-titulo{font-size:15.5px;font-weight:700;flex:1}
.modal-fechar{width:28px;height:28px;border-radius:8px;border:1px solid var(--linha);color:var(--texto-suave);font-size:17px}
.modal-texto{font-size:13px;color:var(--texto-suave);line-height:1.55;margin:0 0 10px}
.campo-modal{width:100%;border:1px solid var(--linha);border-radius:8px;padding:9px 11px;background:var(--fundo);outline:none;margin-bottom:4px}
.campo-modal:focus{border-color:var(--acao)}
.modal-dica{font-size:11.5px;color:var(--texto-suave);margin-top:4px}
.modal-rodape{display:flex;justify-content:flex-start;gap:9px;margin-top:14px;flex-direction:row-reverse}

@media (max-width:900px){
  .app{grid-template-columns:1fr}
  .menu{display:none}
  .conteudo{padding:16px}
  .conversas,.conversas.sem-depuracao{grid-template-columns:1fr}
  .lista-conv{max-height:220px;border-right:none;border-bottom:1px solid var(--linha)}
  .depuracao{border-left:none;border-top:1px solid var(--linha)}
  .linha-campos{grid-template-columns:1fr}
}

/* Conector do CRM */
.crm-cartao{margin-bottom:14px;display:flex;flex-direction:column;gap:6px}
.crm-cabeca{display:flex;gap:12px;align-items:flex-start;margin-bottom:8px}
.crm-tipos{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.crm-tipos .opcao-radio{margin:0}
.crm-secao{border-top:1px solid var(--linha);padding-top:14px;margin-top:10px}
.crm-secao h4{font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--texto-suave);margin-bottom:10px;font-weight:700}
.crm-eventos{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:10px}
.crm-evento{display:flex;gap:11px;align-items:flex-start;border:1px solid var(--linha);border-radius:10px;padding:11px 12px}
.crm-evento b{font-size:13px}
.crm-etiqueta{margin-top:7px;width:100%;border:1px solid var(--linha);border-radius:8px;padding:6px 9px;background:var(--cartao);outline:none}
.crm-etiqueta:focus{border-color:var(--acao)}
.crm-mapa{max-width:640px}
.crm-mapa td:nth-child(2){width:28px;text-align:center}
.crm-mapa input{width:100%;border:1px solid var(--linha);border-radius:8px;padding:6px 9px;background:var(--cartao);outline:none}
.crm-mapa input:focus{border-color:var(--acao)}
.crm-endereco{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.crm-endereco code{flex:1;min-width:0;overflow-wrap:anywhere;background:var(--cartao-2);border-radius:8px;padding:8px 10px;font-family:ui-monospace,Menlo,monospace;font-size:12px}
.crm-cartao .sub code{font-family:ui-monospace,Menlo,monospace;font-size:11.5px;background:var(--cartao-2);border-radius:4px;padding:1px 4px}
.crm-log{display:flex;flex-direction:column;gap:6px}
.crm-linha{border:1px solid var(--linha);border-radius:9px;padding:8px 11px}
.crm-linha summary{display:flex;gap:10px;align-items:center;cursor:pointer;font-size:13px;flex-wrap:wrap}
.crm-linha summary b{min-width:130px}
.crm-linha summary span:nth-child(3){flex:1}
.crm-linha pre{background:var(--cartao-2);border-radius:8px;padding:9px 11px;font-size:11.5px;margin-top:6px;overflow-x:auto;font-family:ui-monospace,Menlo,monospace}
@media (max-width:900px){.crm-tipos{grid-template-columns:1fr}}

/* Playbook */
.pb-secoes{display:flex;flex-direction:column;gap:12px;max-width:900px}
.pb-secao{padding:14px 16px}
.pb-topo{display:flex;align-items:center;gap:8px;margin-bottom:8px}
.pb-num{width:24px;height:24px;border-radius:7px;background:var(--fundo-acao);color:var(--acao);display:grid;place-items:center;font-size:12px;font-weight:700;flex:none}
.pb-titulo{flex:1;font-weight:700;font-size:14.5px;border:1px solid transparent;border-radius:8px;padding:5px 8px;background:transparent;outline:none}
.pb-titulo:hover{border-color:var(--linha)}
.pb-titulo:focus{border-color:var(--acao);background:var(--cartao)}
.pb-texto{width:100%;min-height:96px;border:1px solid var(--linha);border-radius:9px;padding:10px 12px;background:var(--cartao);outline:none;resize:vertical;line-height:1.55;field-sizing:content}
.pb-texto:focus{border-color:var(--acao)}
.pb-conta{text-align:right;margin-top:4px;font-size:11px}
.seta-cima{transform:rotate(-90deg)}
.seta-baixo{transform:rotate(90deg)}
.botao.so-icone[disabled]{opacity:.3}
.prompt-montado{white-space:pre-wrap;background:var(--cartao-2);border-radius:10px;padding:12px 14px;font-family:ui-monospace,Menlo,monospace;font-size:12px;line-height:1.55;margin-bottom:10px;max-height:55vh;overflow-y:auto}
.cabecalho p code{font-family:ui-monospace,Menlo,monospace;font-size:12px;background:var(--cartao-2);border-radius:4px;padding:1px 5px}

/* Mensagens prontas */
.msg-grupo{margin-bottom:22px}
.msg-grupo h4{font-size:13px;font-weight:700;margin-bottom:9px;display:flex;gap:7px;align-items:baseline}
.msg-cartao{padding:13px 15px;display:flex;flex-direction:column;gap:8px}
.msg-cartao.desligada{opacity:.55}
.msg-topo{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.msg-gatilho{font-size:12px;color:var(--texto-suave)}
.msg-gatilho .etiqueta{margin:3px 4px 0 0}
.msg-texto{font-size:13px;white-space:pre-wrap;background:var(--cartao-2);border-radius:8px;padding:9px 11px}
.msg-previa{border:1px solid var(--linha);border-radius:8px;padding:8px 10px;margin-bottom:6px;font-size:12.5px}